FAQ
in Braintree, Essex
How can I pay for my new car?
Whatever method suits you best. You could use your Maestro, debit or credit cards or save your cash and take advantage of one of our easy payment finance options.
Do I need a deposit?
£250 will secure any purchase.
I have some outstanding finance on my current vehicle; can I still buy another car?
Yes. We can settle any outstanding finance (even if you owe more than your car's value), often reducing your payments and upgrading your car with no cash needed.
Does my car come with warranty?
Any car we sell which is under 3 years old will be covered by the manufacturer. Any car you purchase from us that is over 3 years old will be supplied with a 6 months complementary warranty. If you wish this can be extended for upto 24 Months. Our guarantees are very comprehensive, giving mechanical and electrical cover nationwide.
Do I need an appointment to visit?
No. Feel free to turn up any time, subject to opening times. Please phone if you are making a special trip for a certain vehicle so that we can make sure the vehicle is ready for you to view.
Will I have to take my vehicle to a main dealer for servicing?
No. With the block exemption ruling as long as genuine parts are used and the vehicle is serviced according to the Manufacturers scheduled servicing; this will not invalidate any manufactures warranty, or extended guarantee.
Will my vehicle be serviced before delivery?
Yes. Once a vehicle is ordered it will be subject to a full B service and any faults found or reported will be rectified, also included is a 12 months MOT if less than 6 months are remaining.
I have a personalised registration number plate, how do I change it to my new car?
That is no problem; we will take care of all the process of the number plate transfer to your new vehicle. We will supply you with a check list of all the documents you need. Also after the transfer has been carried out, we will make sure you have all the new documents and paperwork registered to you for your new car.
Do you take any cars in part-exchange?
Yes. We take any age, make or model of vehicle in part-exchange.
Our Reviews
Great experience of buying a used motor, Simon is a lovely fella… I will be recommending Key Auto Sales to friends and family in the future Thanks for all your help
Simon was very helpful in getting my car ready for collection on the day most convenient to me. He got all the documents ready for my arrival, did what was needed online and printed the paper copies for me to take away. Great service. Would recommend and use again
I’m very lucky to meet Simon , he is a good person and has a good heart.He make all the process to take my car in 1day only. He help me a lot, my stress is gone , he make my day Happy and peaceful mind. He pop up the car to my work place to visual check/test drive and after a few hrs he deliver my car. Simon you are the best. TopMan
Excellent service from Simon at Key Auto, very friendly and helped me through the buying process. Great after sale service as well, making sure the car is in great condition ready for pick up.
Very helpful through out the sale of vechiel kept me up to date. I would recommend them to others
Had a great experience buying my dream car from Simon at Key Auto Sales this week. The whole team were really friendly, I felt very safe and looked after travelling alone to do the deal. Would definitely purchase from the team again. Thank you very much Simon for all your help!
Bought a 2011 BMW Z4 from Simon and he was absolutely great. Transparent the whole way through, car was as described, few age related marks but to be expected for a 15 year old car, came with a fresh service and I drove away happy. Simon even threw in a little hamper for me! Will definatley be coming back to simon when my partner changes her car later in the year!
Simon made the whole process a breeze. Will gladly recommend and be back for another car in the future. No rubbish salesman chat , just good honest discussions which was a refreshing change from the norm.
Excellent service from Simon. He identified several issues with the car before purchase and all were rectified in a swift manner. Loving the new (to me) car. Would highly recommend
Simon first start to finish was friendly, helpful and explained everything. Was happy for me to test drive and talk me through anything I was unsure of. Tax was sorted straight away and car was delivered to me while I arranged the insurance. Lovely gift box left in the car. Thank you for your patience with this technophobe! Will recommend